Lead customer service with Carter’s as a Retail Store Supervisor, using product expertise and coaching skills to support families and store teams.
As a Supervisor, you will become an expert in Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. You will welcome customers, maintain customer focus, coach employees, and support an inclusive store environment. The position includes Leader on Duty responsibilities and business focus area execution.
Key Responsibilities: Welcome customers and explain product styles, features, and benefits
Coach teammates toward service standards and omni-channel success
Drive results while resolving customer concerns appropriately
Provide feedback and recognize exceptional team performance
Support asset protection, safety awareness, and operational controls
Requirements: Positive, solutions-oriented mindset
Skilled verbal and written communication skills
Ability to manage multiple tasks simultaneously
Proficiency with Outlook, Excel, and web navigation
High school diploma and ability to lift 40 pounds
Apply your retail leadership, customer focus, and brand knowledge while supporting Carter’s families, employees, and store results.

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📌 Carter’s Retail Store Supervisor (Alberta)
🏢 Carter's
📍 Alberta