Shape children’s library services through expert planning and customer service with Toronto Public Library. This position requires evenings and Saturdays.
As a Services Specialist assigned to Children’s, you will provide direct and indirect customer service and coordinate targeted service delivery. The position develops service plans, standards, performance measures, and evaluation methods within a public library setting. You will also support staff, projects, training, research awareness, and community contacts.
Key Responsibilities: Provide expert information for area-specific planning processes
Develop service plans, standards, and performance measures
Evaluate performance, outputs, programs, and events
Lead or participate in project teams and committees
Coordinate information services and community outreach
Requirements: Graduate degree in Library or Information Science, or equivalent education
Three skilled years of public library experience
Two years of experience in the Youth area
In-depth knowledge of the special service area
Current Vulnerable Sector Police Reference Check required
Apply your children’s services expertise, leadership, planning, and communication skills as a Toronto Public Library specialist.