Job DescriptionAbout Ryder For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions. We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.About the JobType: Full time, PermanentWage: $55,000 Annual SalaryShifts: Monday - Friday 6:30am - 3:00pm (Must be flexible to work afternoon schedule 2:30pm - 11:00pm)Location: Mississauga, ONWhy Ryder?10 days of Paid Time Off upon hireExcellent benefits package after 30 days (Medical, Dental & Vision)Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)Employee discount of 15% on Ryder stockA safe, friendly and respectful work environmentRecognized by Forbes as one of Canada's Best Employers in 2025SummaryThe Operations Management Trainee will support the shop management process and assist in parts ordering, receiving, cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental.ResponsibilitiesResponsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfactionResponsible for parts ordering, receiving, cataloging, inventory etc.Processing of Purchase Orders and Supplier invoicesCoordinate with the rental department to ensure maximum utilization without compromising lease customersPartner with Sales staff on customer calls for new business and increased customer satisfactionManage running costs and maintenance overheads.Ensure policy and processes are followed to optimize running costs and maintenance overheadAccountable for coordinating with Maintenance, Asset Management,
Sales and Marketing to ensure customer satisfactionEnsure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician workplanning for efficiency, training, and flexibility.Performs other duties as assigned.QualificationsBachelor's Degree, Required.1 year or more in customer service with issues resolution experience, Preferred.Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.Basic understanding of Business Finance, controls and metrics Beginner, Required.Job CategoryOperations and SupportThis posting is for an existing vacancy.Our Culture & CommitmentAt Ryder, you're trusted to make an impact - while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.Your Voice. Your Success. The Future We Build Together.Compensation InformationThe compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.Compensation ranges for the position are below:Pay Type: SalariedMinimum Pay Range: $55,000Maximum Pay Range: $55,000Ryder is an Equal Opportunity Employer: We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities. In accordance with our commitment to diversity and inclusion,
Ryder welcomes and encourages applications from people with disabilities.Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you.Authorization to Work in CanadaAs part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.Key NoteSome positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.Security Notice for ApplicantsRyder will only communicate with an applicant directly from a [@ryder.Com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.Ryder.Com/en-ca/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at
[email protected] OverviewRyder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America's largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.Additional InformationRyder Pay Transparency Policy. Philadelphia Fair Criminal Records Screening Standards Washington State Fair Chance Act
📌 Operations Management Trainee (Mississauga)
🏢 Ryder System
📍 Mississauga