Lead automotive CRM projects at Trader, coordinating customer onboarding, database quality assurance, and cross-functional delivery from planning through support.Reporting to the Operations Manager, the CRM Project Manager plans, implements, and manages CRM projects. You will define customer needs, develop strategies, and coordinate resources. The work involves sales, training, activation, data, and information technology teams. Strong project management, CRM knowledge, communication, and analytical skills support successful delivery.Key Responsibilities:Plan kickoff and pre-launch meetings for customer onboardingGather project information and update project cardsCoordinate internal requests and training invitationsManage stakeholders, timelines, risks, quality assurance, and testingInspect delivered configurations and provide post-implementation supportRequirements:Experience in the automotive industry and project managementExperience in customer support softwareFluency in English and FrenchAnalytical, organizational, and problem-solving skillsAttention to detail and solid customer focusApply project management, CRM expertise, and analytical skills to automotive customer onboarding and delivery at Trader.

📌 Crm Project Manager Automotive (Toronto)
🏢 AutoTrader.ca
📍 Toronto