Deliver exceptional automotive customer service at Assured Automotive through in-person, phone, and email communication. Coordinate repair appointments and insurance assignments.As a Customer Service Representative with Assured Automotive, you will support customers, insurance partners, and the repair facility team. The work includes appointment scheduling, documentation, rental information, and communication tracking. You will use repair management systems, ASE, Google platform, and Microsoft Office while applying the WOW Operating Way.Key Responsibilities:Provide friendly service in person, by phone, and emailSchedule vehicle repair appointments using the repair management systemProcess insurance assignments promptly and accuratelyPrepare repair orders with proper documentationRecord customer and insurance communications using ASERequirements:High School DiplomaAt least one year of customer service experienceAutomotive industry experience is ideally preferredStrong Google platform and Microsoft Office knowledgeValid driver's license requiredApply your communication, accuracy, and administrative skills while supporting quality collision and glass service at Assured Automotive.