ServiceNow Business Development DirectorLocation: TorontoRole type: HybridThe Business Development Director is responsible for leading all aspects of the sales process, including systematic prospect targeting, strategic client growth, development of opportunity specific sales strategy, selection of pursuit teams and “quarterbacking” the entire sales process. The business developer will concentrate on selling ServiceNow consulting business transformation services. This individual will build and maintain strong sales pipelines and forecasts associated with substantiated opportunities, prepare, and facilitate presentations/proposals as well as close sales and finalize agreements with clients. This role will work closely with various teams in leading growth efforts through direct prospecting, networking, attendance and participation with various industry and professional groups and networking associations.ResponsibilitiesSourcing and qualifying opportunities with companies currently not served by the firm, with a particular focus on ServiceNow and business transformation servicesResponsible for developing and executing the sales plan and process, including coordination of all necessary internal and external resources to best position the firm to secure the businessWork with the proposal team to craft professional and persuasive proposals, with a strong emphasis on the level of detail required for public sector procurementsActive networking with contacts, professional affiliations, industry groups and related Centers of InfluenceWork with practice and industry team leaders to identify and target key companies within the industry team they supportSupport client server teams in cross‑selling additional services to existing clients where appropriateWork closely with marketing resources to develop effective,
targeted go‑to‑market plansWork closely with North American Sales Organization management to provide ongoing, current feedback relative to market opportunitiesWork closely with ServiceNow Alliance Managers and RSM’s delivery leadership to align sales pursuits with delivery capabilities, co‑sell strategies, and go‑to‑market planningBasic QualificationsMinimum of 8+ years of experience with demonstrated success in selling skilled services to corporations with revenues ranging from $20 million to over $1 billionMinimum of 4+ years of previous experience selling ServiceNowStrong business acumenDemonstrated experience leading complex sales processes that involve multiple team members and multiple decision makers through to the deal closingDemonstrated network of Centers of Influence that could be leveraged to identify opportunitiesSuccessful relationships with field sales representatives / Account Executives at ServiceNowAbility to actively participate in the proposal and Statement of Work creation processExperience leveraging a CRM tool for report generation and sales trackingPrior experience leveraging social media technologies for networking purposesExcellent influence and negotiation skills; strong executive presenceMust be motivated and self‑disciplined; must possess strong time management skillsTravel is required (local and overnight when appropriate)Preferred QualificationsActive network of C‑level contactsA Bachelor's Degree in a related fieldDemonstrated community involvement and activity with industry associationsProven experience engaging with clients in a variety of industriesExhibit exceptionally strong communication, presentation, analytical and organizational skillsExperience working for Big Four or other national firms a significant plusCompensationCompensation Range: $100,000 - $300,000Individuals selected for this role may be eligible for sales commissions and a discretionary bonus based on firm and individual performance.Equal Employment OpportunityRSM does not tolerate discrimination and/or harassment based on race; colour;creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (includinggender identity and/or gender expression); sexual orientation; national origin; ancestry; familialor maritalstatus; age; physical or mental disability; citizenship; political affiliation; medical condition(including family and medical leave); domestic violencevictim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.AccommodationAccommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800‑274‑3978 or send us an email at
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📌 Business Development Director - Servicenow (Toronto) - $100,000 - $300,000 A Year
🏢 RSM
📍 Toronto