CompensationThe expected salary range for this role is between $80,000 and $110,000, depending on experience and qualifications.Reason for OpeningNet New position.PositionInnoSoft is hiring a QA Lead who will be deeply involved in writing automation, fortifying test infrastructure, fixing gaps in our quality practices, and building the technical strength of the QA team. This role focuses on building, proving, and teaching others how to construct functional and reliable testing frameworks.About InnoSoftInnoSoft Canada is a software product company under the Jonas Software Group, a subsidiary of Constellation Software Inc. The Fusion product suite (Fusion, FusionGO, Fusion Wave, Fusion Play, and Fusion Club) serves communities by enhancing recreation access. We prioritize purpose‑driven work and engineering excellence.What You’ll DoBuild & Maintain Test Automation That Actually WorksWrite, maintain, and extend automated test suites across the Fusion product suite.Design automation that is reliable, fast, and easy for other QA engineers to extend.Own the integration of automated tests into CI/CD pipelines, ensuring that quality gates run on every build.Build and maintain shared test utilities, data factories, and helper libraries to reduce duplication.Stand up performance and load testing capabilities where none exist today.Close Coverage Gaps & Harden Quality Across ProductsAssess current test coverage across Fusion products and identify opportunities to close gaps.Apply risk‑based prioritization to focus coverage on high‑risk workflows.Own defect analysis to trace escaped bugs back to root causes and drive targeted improvements.Collaborate with developers to improve testability in the codebase.Fix & Improve QA Processes From the InsideEvaluate current QA workflows and improve them based on firsthand experience.Embed QA earlier in the development cycle through sprint planning and requirement reviews.Define and track meaningful quality metrics such as defect escape rate, automation coverage, regression cycle time, and mean time to detect.Streamline release sign‑off to be rapid, data‑driven, and trusted.Raise The Technical Capabilities Of The QA TeamPair with QA engineers on real tasks,



teaching techniques through practice.Assess each QA engineer’s strengths and gaps, building growth plans focused on impactful skills.Introduce better practices by setting standards through personal work and code reviews.Integrate QA on satellite products (FusionPlay, FusionClub) into broader team activities.Evaluate and introduce AI‑assisted testing tools that offer practical value.Work Closely With Engineering & ProductServe as the QA voice in sprint reviews, release planning, and incident retrospectives.Coordinate with tech leads and senior engineers to align testing timelines with delivery schedules.Help product managers understand the quality cost of scope and timeline decisions.What This Role Is NotNot a management role delegating all technical work; significant hands‑on workload is expected.Not a project manager—sprint and delivery management remain with tech leads.Not a gatekeeper who blocks releases without data‑driven decision making.QualificationsEducation & ExperienceBachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience).7+ years of progressive QA experience, with at least 5 years in a senior hands‑on QA engineering or QA lead capacity.Proven experience in multi‑product environments building or improving test automation infrastructure.A track record of measurable quality improvements with detailed documentation of impact.Technical Skills — Demonstrated Through ExecutionStrong hands‑on skills in test automation frameworks (e.G., Selenium, Playwright).Experience building shared test infrastructure—frameworks, utilities, and data management.Solid API testing skills (REST)



with tools like Postman.Experience integrating automated tests into CI/CD pipelines.Experience with performance and load testing tools.Strong defect analysis skills to trace and resolve escaped bugs.Proficiency with defect tracking and workflow tools (e.G., Jira).Experience with AI‑assisted testing tools.How You WorkDeep understanding of the software development lifecycle and ability to define high‑return QA involvement.Extensive experience with Agile methodologies, integrating QA into sprint ceremonies without bottlenecks.Natural teacher, improving teammates by working alongside rather than assigning training modules.Clear, direct communication without jargon.Process‑mindful, removing unnecessary overhead.Self‑directed, identifying and executing on high‑value problems independently.Ideal ProfileHands‑On Technical SkillYou are a strong automation engineer in your own right, building, debugging, and shipping.Builder MentalityYou fix broken infrastructure, missing coverage, or slow pipelines without writing a proposal.Teaching Through DoingYou raise team capabilities by working alongside on real problems, not by lecturing.Practical PrioritizationYou focus on improvements that will have the most impact now, rather than on a roadmap.Cross‑Product AwarenessYou identify patterns across products and solve them once, rather than separately.CommunicationYou translate quality problems into business language so risk is understood and acted upon.Organizational FitThis role reports to the Director of Engineering and sits parallel to product tech leads, owning the quality dimension across the engineering organization. Ownership is exercised primarily through execution.What Success Looks Like (First 3–6 Months)Meaningful automation coverage added to high‑risk, low‑coverage areas, reliably running in CI/CD.At least one significant coverage gap or systemic quality problem identified, addressed, and validated with data.QA metrics baseline established and actively used (defect escape rate, automation coverage, regression cycle time, etc.).Visible improvement in the technical output of the QA team.Shift‑left practices adopted in at least two product teams.A shared QA standards document that all products reference, built from cross‑product experience.#J-18808-Ljbffr

📌 Quality Assurance Lead - $80,000 - $110,000 A Year (Toronto)
🏢 InnoSoft Canada
📍 Toronto