08 Nov
|
Citation Canada
|
Brossard
08 Nov
Citation Canada
Brossard
Senior HR AdvisorLocation: Remote or Hybrid – Minimum 3 days a week in Office (London, Ontario). The roleOwns delivery of HR advisory cases, including those that are complex and high-risk, ensuring advice is legislatively sound, practical, and aligned to best practice. Provides expert guidance on HR situations, including those that are complex, high-risk, and ambiguous, across a broad range of HR topics (e.G., employee relations, discipline, terminations, accommodations, compliance). Interprets and applies multi‑jurisdictional employment legislation (provincial and federal). Acts as an escalation point for more complex or sensitive client inquiries as required. Owns client interactions end‑to‑end, ensuring explicit, timely, and effective resolution of inquiries. Conducts deeper research and analysis where required, including use of legislation and case law to support recommendations. Maintains high standards of advisory quality, judgment, and consistency across interactions. Identifies patterns and recurring issues across client interactions and shares insights to influence improvements in service, content, and client support. Contributes to and influences development and refinement of advisory resources, tools, and guidance. Maintains up‑to‑date knowledge of HR legislation, trends, and best practices to inform advice and recommendations. About youExtensive experience providing HR advisory support that includes complex, ambiguous, and high‑risk situations or where there is no clear precedent and sound judgment is required. Deep knowledge of employment legislation across multiple provinces and federally, including employment standards, human rights, and occupational health and safety, and is highly confident interpreting and applying it in complex, ambiguous, and high‑risk situations,
including referencing relevant regulations and case law where appropriate. Confident handling live complex and sensitive client interactions, asking insightful questions, identifying risks quickly, and providing clear, practical, and solution‑oriented advice. Manages multiple priorities and complex cases simultaneously, maintaining quality, responsiveness, and sound judgment in a fast‑paced environment. Takes ownership of outcomes, ensuring issues are fully understood, addressed, and resolved, particularly in situations requiring deeper analysis or nuanced judgment. Comfortable making decisions in ambiguous situations, balancing legal risk, best practice, and client context without relying on predefined solutions. Exceptional communication skills, able to clearly explain complex HR concepts, legislation, and risks in a way that clients understand and can confidently act on, adapting approach to different client needs, situations, and levels of understanding. Solution‑oriented, able to present multiple options and approaches, helping clients make informed decisions that fit their specific context. Provides informal guidance and mentorship to peers, contributing to consistency and quality of advisory services. Stays current on HR trends, legislation, and how automation and AI are evolving the way work is delivered and actively adapts approach to incorporate tools and improvements that enhance efficiency, consistency,
and client experience. Identifies patterns, risks, and recurring issues across client interactions and uses these insights to influence improvements in advisory services, content, and client support. Consistently delivers a high‑quality client experience, balancing speed, accuracy, and practical advice in every interaction. Education, certifications, and designationsRelevant degree in human resources, business, or a related field is helpful, or equivalent practical experience. Professional designations such as CHRP, CHRL, or CHRE are strongly preferred and expected at this level or in progress. Experience working in unionized environments and labour relations is considered an asset. Bilingualism in English and French is considered an asset. Why choose us?Compensation Base salary range: $93,920 – $117,400 per annum. Positioning within this range will be determined based on location, skills, and experience. Benefits 3 weeks of vacation Birthday off 2 paid volunteer days Office closure between Christmas and New Year’s Comprehensive group benefits, including health, dental, insurance coverage, and an Employee Assistance Program. 10 paid personal time‑off days for appointments, illness, or well‑being needs. A hybrid work environment built on trust and accountability. Standard 7.5‑hour workday. Support for professional development and continuous learning. Use of Artificial Intelligence (AI) is part of our hiring process; intelligent toolsassist screening and assessment but do not replace human decision making. All employment‑related decisions are made by our team. If you require accommodation at any stage of the recruitment process, please let the recruitment team know.#J-18808-Ljbffr
📌 Senior Hr Advisor (Brossard) - C$93,920 - C$117,400 A Year
🏢 Citation Canada
📍 Brossard