OnBoard, based in Toronto, is hiring a Customer Support Specialist I for a fully remote role. You will handle tier-one support for customers and staff via tickets, email, chat, and calls, resolving issues related to software, data, networks, IIS, and security.
Strong diagnostic and communication skills are essential, with familiarity in SaaS support environments. The role offers work from home from Toronto and requires collaboration with cross-functional teams to deliver effective solutions.
📌 Remote SaaS Support Specialist I (Toronto)
🏢 CanadaLync
📍 Toronto
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