Deliver thoughtful furniture guidance at Cozey while using customer service and design consultation skills in a retail store setting.
As a Retail Associate, you will support Cozey customers by understanding their needs and explaining furniture choices. The position combines customer service, product knowledge, visual merchandising, and store organization. You will also participate in training covering products, sales techniques, and company policies.
Key Responsibilities:
- Greet customers and provide furniture and design consultation
- Build rapport through Cozey's customer obsession values
- Manage customer needs and resolve issues professionally
- Maintain displays, layouts, and the store's intended aesthetic
- Keep the store clean, organized, and well maintained
Requirements:
- One to two years of retail sales or customer service experience
- Excellent, friendly, and approachable customer service skills
- Strong verbal and written communication skills
- Versatile availability for evenings, weekends, and holidays
- Ability to lift heavily and stand multiple hours
Bring customer service, furniture consultation, and visual merchandising skills to Cozey's customer-focused retail experience.
📌 Cozey Furniture Sales Associate (Toronto)
🏢 Cozey
📍 Toronto
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