Lead application support activities for ECIS through functional testing, defect retesting, and technical customer assistance. Build expertise in enterprise IWMS systems.
In this senior specialist role, you will support the ECIS TRIRIGA team while developing TRIRIGA application subject matter expertise. Responsibilities span functional testing, requirements inputs, defect management, user assistance, knowledge base development, and project documentation. You will work with agile teams, JIRA, business users, and internal stakeholders.
Key Responsibilities: Prepare test materials and conduct functional testing
Retest defect fixes and change requests
Provide direct technical COTS application customer support
Support the ECIS TRIRIGA team




Collaborate on requirements, documentation, and project artifacts
Requirements: Experience with IBM TRIRIGA Applications or related IWMS systems
Experience with quality assurance, SIT, UAT, and defect retesting
Understanding of business and system requirements
Familiarity with agile methodologies, teams, tools, and JIRA
Previous public sector experience considered an asset
Use application support, testing, requirements, and IWMS knowledge to strengthen ECIS technical service delivery.

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📌 Senior IT Application Support Analyst (Ontario)
🏢 Rubicon Path
📍 Ontario