Guide GIS infrastructure and service improvements for Ontario government programs, with ArcGIS, Azure, databases, and service design experience.
This Service Designer supports discovery and solutioning across Geospatial Ontario’s LIO Editor replacement, warehouse access, and data modelling initiatives. The specialist researches trends, analyzes feedback and analytics, and develops recommendations grounded in user needs. Potential assignments include GDP modernization, Raster Analytics, flood hazard services, and Portal for ArcGIS Enterprise.
Key Responsibilities: Analyze integrated service requirements and user research findings
Identify opportunities to re-engineer service strategies and practices
Recommend solutions for data access and maintenance needs
Review post-implementation performance and facilitate continuous improvement
Document business processes, methods, practices, and tools
Requirements: Five or more years of Service Designer experience
Experience supporting Esri geospatial solution design
Experience with spatial and non-spatial data management technologies
Experience with Microsoft Azure infrastructure
Experience communicating technical concepts to diverse audiences
Apply service design methods, GIS platform knowledge, and technical communication to support Ontario’s geospatial modernization initiatives.