Help people make positive financial decisions through persuasive customer service and repayment discussions. Mogo offers this Account Manager role with work from home.
This Account Manager position combines collections expertise, creative problem solving, and customer retention. You will evaluate payment terms, resolve discrepancies, and act as a Mogo brand ambassador. Success requires self-motivation, multitasking, strong organization, and a commitment to finding solutions for customers.
Key Responsibilities: Evaluate payment terms and settlement options
Juggle multiple files while maintaining accurate records
Resolve payment-related discrepancies efficiently
Provide knowledgeable support about policies and procedures
Share Mogo products and provide improvement feedback
Requirements: Mission-driven and self-motivated approach
Strong decision-making and problem-solving skills
Commitment to exceeding personal performance targets
Passion for personal finance and customer solutions
Comfort using Word, ChatGPT, Outlook, Excel, and Windows
Use decision-making, personal finance knowledge, and customer service skills to represent Mogo as a solutions-focused Account Manager.

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📌 Financial Services Account Manager (Quebec City)
🏢 Orion Digital
📍 Quebec City