Coordinate wealth operations for BMO’s Waterloo branch with CIRO licensing, regulatory knowledge, and strong administrative organization. The position is onsite.
This Client Service Associate manages detailed processing for Investment Advisors, clients, and branch teams. Responsibilities include documentation, transaction assignments, compliance follow-up, technology support, and client files. You will also mentor newer team members and handle escalations within established limits.
Key Responsibilities: Administer client documentation and regulatory account requirements
Monitor account redocumentation and maintain current client information
Assign transactions and tasks for timely team completion
Support colleagues with technology, policies, procedures, and escalations
Mentor and coach recent or junior branch team members
Requirements: Must currently hold an Investment Representative license with CIRO
Three to five years of relevant experience or equivalent education
Advanced knowledge of investment and sales administration procedures
Knowledge of compliance practices, regulations, and specialized processes
Good collaboration, organization, communication, and analytical skills
Apply investment operations expertise, compliance awareness, and team support skills as BMO’s licensed Waterloo service associate.