At Kotn, we’re reimagining the way our everyday items are made and purchased, beginning with your wardrobe, setting a new standard for social impact and traceability. Founded in February 2015, Kotn has been featured in over 80 publications such as Recent York Times, GQ, Vogue, Elle, and The Wall St. Journal. Kotn was founded in Toronto by three best friends, who were fed up with compromising on quality, design, sustainability, brand experience, and price.

What You’ll Be Working On:
Customer Experience & Service

Customer-facing every day, provide best-in-class customer service experience to our customers, fielding questions and providing upbeat, customized experience

Promote omni-services provided by Kotn and redirect wholesale opportunities to leadership

Process cash operations with efficiency and accuracy by capturing customer opt-in to leverage for future marketing opportunities and to finalize the in-store experience loop

Redirect CEOs to leadership in order to support with Kotn customer experience guidelines

Operations

Perform day-to-day tasks including opening and closing duties, cleaning, and maintaining the floor throughout the day in order to support in overall store maintenance





Communicate successes and opportunities to management about in-store processes in order to heighten store performance

Support maintenance in daily operations tasks by upholding merchandising section standards

Maintain physical store cleanliness and organization to provide a safe and comfortable shopping environment

Ensure optimum product level volume is being upheld on the floor by receiving and processing shipments, restocking and communicating with Manager when product levels are low

What You’ll Bring:
Integrity

Be the face of the brand: maintain authenticity, live and communicate the Kotn values and ethos

Optimistically acclimates to environments of change whether through process, industry or organizational

Contributes to an environment that supports transparency and cooperation among others

Additional Requirements:

1+ years experience in a mid-volume, customer-driven retail environment

A diverse set of interests and skills

Exceptional communicator, both verbally and written

Easily adaptable to an ever-changing work environment

When applying, please specify the location you’re interested in.

#J-18808-Ljbffr

📌 Seasonal Sales Associate, Toronto (Ontario)
🏢 Kotn
📍 Ontario