Deliver accurate financial transactions and thoughtful banking advice as a Customer Experience Associate with TD in Sherwood Park, Alberta. This is a 15-hour role.
At TD Canada Trust, you will build customer relationships through service transactions, product information, and appropriate referrals. You will understand customer needs, recommend suitable banking solutions, and help create positive branch experiences. The position supports Personal & Commercial Banking.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities
Promote banking solutions and complete business processes promptly
Connect personally while explaining banking processes clearly
Requirements: High School diploma and/or one year relevant experience
Undergraduate degree or equivalent considered an asset
Solid administration, organization, planning, and time management skills
Knowledge of Word, Excel, Outlook, and internet tools
Calm, courteous verbal and written communication abilities
Bring customer service, transaction accuracy, and banking solution knowledge to TD Canada Trust in Sherwood Park.