Serve Coast Capital members in an office-based, part time position using active listening and financial advice. Build relationships through friendly, proactive service.
As a Member Services Representative, you will represent Coast Capital Savings Federal Credit Union in a branch setting. You will support members, identify opportunities, and contribute to their financial well-being. The work requires communication, empathy, problem solving, and advisory skills.
Key Responsibilities: Welcome members while demonstrating Coast Capital values
Build relationships through money chats and proactive service
Educate members about online banking and mobile platforms
Resolve and prevent member banking issues
Watch for counterfeit money and illegal transactions
Requirements: Strong verbal English communication skills
Comfort with sensitive member conversations
Active listening, empathy, and problem-solving abilities
Initiative, adaptability, curiosity, and motivation
Integrity and comfort suggesting products through referrals
Bring active listening, empathy, and financial advisory skills to Coast Capital member service and relationship building.

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📌 Part Time Member Services Representative (British Columbia)
🏢 Coast Capital Savings
📍 British Columbia