Guide difficult warranty resolutions for WBI Home Warranty in Surrey, combining claims leadership, stakeholder communication, and technical judgment in office.
This Senior Claims Handler serves as an experienced liaison among homeowners, strata representatives, builders, developers, and internal teams. You will prepare reasoned correspondence, coordinate repair scopes, engage external professionals, and provide mentorship to claims staff. The position supports consistent decisions under legislation, policies, and company guidelines.
Key Responsibilities: Serve as senior contact for escalated warranty claims
Prepare correspondence and determinations aligned with policy provisions
Coordinate repair scopes, estimates, and third-party contractors




Provide guidance and mentorship to Claims Handlers
Communicate with underwriting, inspections, and other departments
Requirements: Experience handling home warranty or property claims
Level 2 insurance license preferred
Strong interpersonal, organizational, and planning capabilities
Advanced problem-solving and creative thinking skills
Qualified conduct and effective stakeholder communication
Support reliable warranty claim resolution through mentorship, stakeholder liaison work, technical guidance, and organized file management in Surrey.

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📌 Senior Warranty Claims Resolution Advisor (British Columbia)
🏢 Automatic Data Processing
📍 British Columbia