Coordinate service schedules for Leavitt Machinery in Calgary, Alberta, using strong organization and customer-focused communication onsite. Manage technicians, appointments, and customer needs.
As a Service Dispatcher, you will coordinate service jobs and assign work to Technicians. The position requires dispatching or scheduling experience, MS Office proficiency, planning, and communication skills. You will manage work orders through an ERP system while supporting internal and external customers.
Key Responsibilities:
- Schedule, coordinate, and assign jobs to Service Technicians
- Manage new and ongoing work orders using an ERP system
- Prioritize appointments through the service scheduler
- Communicate with Service and Parts team members
- Maintain professional customer communication and manage incoming leads
Requirements:
- Previous dispatching or scheduling work experience
- Strong proficiency with Word, Excel, and Outlook
- Excellent organizational, planning, verbal, and written communication skills
- Customer-oriented mindset and solid interpersonal skills
- Ability to prioritize multiple demands in parallel
Apply service scheduling, ERP coordination, and customer communication skills as Leavitt Machinery's onsite Service Dispatcher in Calgary.
📌 Service Dispatcher Calgary
🏢 Leavitt Industrial Group
📍 Calgary
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