Join the health care team at Ontarios newest state-of-the-art correctional facility. The new Thunder Bay Correctional Complex has been designed with modern health care spaces, enhanced technology, and dedicated wellness and cultural areas that support both staff and those in custody.

This is an exciting opportunity to build your career in a modern correctional health care environment while enjoying all that Thunder Bay has to offer, including its vibrant waterfront, access to world-class outdoor recreation, and strong sense of community.

As a Medical Clerk, you will provide essential administrative support to the health care team and play a key role in delivering quality health services within the institution.

About the job

In this role, you will:

• Prepare a variety of reports and correspondence


• Book physician, specialist and medical test appointments


• Complete applications for health insurance numbers


• Coordinate physician billings


• Prepare reconciliation statements


• Maintain filing systems and other related administrative duties.

What you bring to the team

Technical Knowledge and Skills:

You possess:

• knowledge of office administration procedures, filing systems, records management practices, and administrative support processes.


• the ability to interpret and apply relevant legislation, including the Freedom of Information and Protection of Privacy Act (FIPPA) and the Mental Health Act.


• an understanding of medical terminology in order to interpret information accurately.


• knowledge of institutional and health care policies and procedures related to the handling, security, and release of medical information.

Organizational, Analytical and Reasoning Skills:

You:

• Have analytical skills to identify and resolve administrative errors, including missing information, incomplete documentation, scheduling conflicts, and formatting inconsistencies.


• are organized and can prioritize a variety of tasks with conflicting deadlines


• pay attention to detail and accuracy when preparing documents

Communication, Interpersonal and Computer Skill:

• prepare and present information in a clear and concise manner


• use your interpersonal skills to work effectively with a diverse client group


• work independently and as part of a team






• effectively use various computer software applications and databases (i.e. MS Office, OTIS)

Dont meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontarios Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives


• accessibility


• Anti-Racism Policy

What we offer

The Ontario Public Service is one of Ontario’s largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province. We offer:

• a career that can grow across ministries and job functions


• flexible learning and developmental opportunities, including education and mentorship programs


• a comprehensive compensation and benefits package


• base salary that aligns to market trends with performance-based pay and scheduled salary progression


• tailored work arrangements, including opportunities like flex hours, self-funded leave and more


• a modern,
  
  
  
  friendly and accessible physical work setting

Additional information

Address:

• 4 English Permanent, 2351 Hwy 61 S , Thunder Bay, North Region, Criminal Record and Judicial Matters Check, Local Police Databases Search, PIP/NICHE/RMS

Compensation Group:

Understanding the job ad - definitions

Schedule:

3

Category:

Administrative and Support Services

Posted on:

Monday, November 3, 2026

Note:

• About security checks:


• A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the positions responsibilities.


• If a check is needed and youve lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, youll need to provide an out-of-country police clearance certificate from the country you lived in.


• Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employees exit will be considered prior to an offer of employment.

Remember:

The deadline to apply is Monday, November 18, 2026 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

The Ontario Public Service is an inclusive employer.

Accommodation is available under the Ontarios Human Rights Code.