Purpose The IT business analyst links the IT teams with the business departments, taking on more responsibility for managing small end-to-end projects, while bringing key expertise in supply chain and EDI integration. They actively take part in Agile delivery using Kanban, acting as a facilitator within the team.
Responsibilities Conduct interviews with stakeholders to gather and clarify business needs
Lead or participate in project planning (scope, timelines, deliverables)
Act as a functional reference for supply chain processes and EDI integrations
Document functional and non-functional requirements
Analyze, prioritize, and align needs with business goals
Collaborate with IT teams, business units, and external partners to design effective solutions
Produce detailed specifications for current systems and improvements
Facilitate design workshops with development teams
Coordinate cross-functional teams to ensure objectives are met




Track initiative progress and communicate status to stakeholders
Develop and execute test strategies (including UAT)
Ensure deliverable quality and compliance
Agile Responsibilities (Kanban / "Light" Scrum Master)
Help with delivery in an Agile environment (Kanban mode)
Join team rituals (stand-ups, prioritization, retrospectives)
Help keep workflow smooth and remove blockers
Work closely with the development team and stakeholders
Qualifications Degree in computer science, information systems, business analysis, or a related field
5 to 10 years of experience in business analysis
1 to 2 years of experience in project management or coordination
Hands-on experience with EDI integrations
Extensive experience and knowledge in supply chain
Experience with an ERP (ideally Epicor)

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📌 IT - Global IT Business Analyst (Quebec City)
🏢 Ceridian HCM
📍 Quebec City