Build lasting customer relationships through banking advice and service as a Customer Experience Associate in New Hamburg, Ontario.
At TD Canada Trust, this Personal & Commercial Banking position supports customers at the branch frontline. You will connect personally with clients, understand their needs, and explain suitable banking solutions clearly. The work includes handling financial transactions, resolving concerns, promoting services, and supporting a positive customer experience.
Key Responsibilities: Connect personally with customers about banking solutions
Provide information and advice on products and services
Process financial transactions under required procedures
Respond to customer concerns and escalate when necessary




Recommend operational improvements supporting operational excellence
Requirements: High School diploma and/or one year relevant experience
Customer experience skills with calm, courteous communication
Initiative when managing changing priorities and several tasks
Strong organizational, planning, and time management abilities
Microsoft Office and internet knowledge
Use relationship-building, transparent communication, and financial transaction skills to support TD customers and banking solutions every day.

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📌 Banking Customer Service Associate New Hamburg (Ontario)
🏢 TD
📍 Ontario