Work in Seniors Mental Health and Dementia Care using patient support, communication, and de-escalation skills at North Bay Regional Health Centre.
As a Personal Support Worker, you will support care in Complex Continuing Care and Seniors Mental Health. The position requires understanding the recovery model, recognizing elderly patients’ special needs, and responding effectively to behaviours. Acute care or rehabilitation experience is required.
Key Responsibilities: Provide patient care while meeting physical demands
Recognize and respond to elderly patients’ special needs
Apply de-escalation skills with patients
Communicate effectively with patients and health team members
Contribute to organizational safety and prevention efforts
Requirements: Personal Support Worker Certificate or recognized nursing study
Current Basic Life Support Certificate
Current Gentle Persuasive Approach certificate
Current U-first certificate
Excellent written and verbal communication skills
Bring patience, tact, teamwork, and recovery-model understanding to Personal Support Worker duties in dementia care services.

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📌 Dementia Care Personal Support Worker (Ontario)
🏢 NBRHC
📍 Ontario