Drive timely payment resolutions at Quadient using fluent French and English, while working hybrid from Markham with two weekly office days.
This Accounts Receivable Representative position focuses on overdue accounts, collection targets, and professional customer conversations. You will investigate discrepancies, negotiate arrangements, and maintain accurate records. Strong Excel, Outlook, Word, organization, and time-management skills support the role.
Key Responsibilities: Follow up on delinquent accounts by phone and email
Negotiate payment arrangements with customers
Investigate discrepancies and resolve processing concerns
Maintain accurate collection records and account notes
Meet monthly collection targets and performance objectives
Requirements: Fluent French and English communication skills
Three or more years in collections or accounts receivable
Robust Microsoft Office proficiency, especially Excel
Analytical problem-solving and attention to detail
Professional approach to difficult customer conversations
Apply bilingual customer communication, analytical judgment, and collection discipline to help Quadient achieve receivables performance objectives.

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📌 French English Collections Specialist (Ontario)
🏢 Quadient
📍 Ontario