Guide RONA customers with product recommendations and special orders while maintaining a well-stocked, clearly merchandised store. Use communication and selling skills daily.
As a Customer Service Associate, you will assist customers in-store and by telephone. You will prepare special orders, confirm pricing and delivery dates, and support product knowledge. Your work helps customers bring projects to life while contributing to smooth store operations and excellent service.
Key Responsibilities: Assist customers with product requirements in-store and by telephone
Prepare special orders and gather customer specifications
Confirm prices and available delivery dates
Maintain stock levels, merchandising, and information signage
Monitor inventory,



promotions, and product knowledge
Requirements: Effective selling skills and excellent customer service commitment
Positive communication and interpersonal skills
Some experience in a customer-focused role
Ability to assess requirements and make recommendations
Ability to stretch, bend, lift, and carry medium to heavy products
Bring customer service, selling, communication, and inventory skills to the RONA store team while supporting customer projects.

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📌 RONA Customer Service Associate (Ontario)
🏢 RONA
📍 Ontario