Guide TD customers through banking solutions and digital services as a Personal Banking Associate Trainee in Saint-Jérôme, Quebec. Apply customer service skills daily.
At TD Canada Trust, you will support customers with advice needs, service transactions, problem resolution, and banking solutions. You will identify needs, provide information, and guide customers toward appropriate staff members or internal partners. The role includes training and onboarding for branch responsibilities.
Key Responsibilities: Engage customers in advice, transactions, and problem resolution
Guide customers toward appropriate banking contacts and solutions
Educate customers about mobile, ATM, and online banking
Support cash and non-cash transactions for frontline staff




Complete business processes and accurate regulatory documentation
Requirements: High School diploma and/or one year relevant experience
Complete Investment Funds Canada or equivalent within ninety days
Use Microsoft Office, branch software, and internet tools
Understand banking solutions and processes for customer advice
Communicate effectively with customers and related teams
Build customer relationships through banking advice, digital education, transactions, and solutions at TD Canada Trust in Saint-Jérôme.

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📌 Personal Banking Associate Trainee (Quebec City)
🏢 TD Bank Group
📍 Quebec City