Apply healthcare scheduling expertise and advanced computer literacy as an Edmonton Care Access Representative. Work on-site coordinating care across a seven-day operating window.
CBI Home Health supports people at home and in communities across Canada. This full time representative role coordinates Personal Support Workers, Health Care Aides, and Nurses. You will balance client needs with staff availability while handling contact-center communications, intake, data management, and scheduling.
Key Responsibilities: Optimize provider assignments through scheduling software
Respond to inbound and outbound calls and chats
Resolve scheduling issues and elevate when necessary
Maintain client, provider, and care-plan information




Build relationships with clients, funders, and team members
Requirements: Two years’ customer service, scheduling, or coordination experience
Healthcare scheduling experience highly desirable
Medical terminology or medical administration knowledge an asset
Strong telephone etiquette and written communication
Advanced computer literacy and excellent organization
Use healthcare coordination, scheduling software, and stakeholder communication skills to support person-centered care in Edmonton.

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📌 Healthcare Scheduling Coordinator Edmonton (Alberta)
🏢 CBI Home Health
📍 Alberta