Automotive customer service and vehicle maintenance knowledge define this Service Advisor role at Canadian Tire Royal Windsor & Southdown. Work directly with customers and Service Centre employees.
The Service Advisor manages customer needs and expectations regarding automotive service maintenance and repairs. You will communicate by phone and in person while preparing work orders, scheduling appointments, and coordinating service updates. Robust communication, computer skills, and automotive mechanic knowledge support the position.
Key Responsibilities: Greet, assist, and thank customers by phone and in person
Identify vehicle repair and maintenance concerns through active listening
Prepare work orders and review estimated costs with customers
Schedule service appointments and manage vehicle readiness expectations
Liaise between customers and Service Centre employees
Requirements: Knowledge of automotive mechanics
Strong communication, interpersonal, and computer skills
Ability to work days, evenings, weekends, and holidays
Valid driver's licence for the province of employment
Ability to handle standing, walking, lifting, reaching, and ladder use
Apply automotive knowledge, customer communication, and service coordination skills as a Canadian Tire Service Advisor.
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📌 Automotive Service Advisor Royal Windsor (Ontario)
🏢 Canadian Tire Corporation
📍 Ontario
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