Royal Camp Services provides industry leading remote location accommodations for workforce housing. We offer long-term and seasonal employment in the culinary, hospitality, remote site services, and remote site operations industries.
Reporting to the Camp Manager, a Front Desk Clerk is responsible to support the camp's operation by maintaining a functional and operational front desk.
Job duties include but are not limited to: Providing relief coverage for the Camp Manager
Help with all the office duties such as checking clients in and out of rooms, supervise housekeeping staff, and responding to client concerns.
Maintain a focus on customer engagement, service standards and professionalism.
Complete written dorm evaluations daily and ensure camp attendants correct all deficiencies.
Assist the Camp Manager with:
Reviewing, monitoring and scheduling staff requirements in our camp operations
Coordinating and implementing all paper work required for the complete operations of the camp business, which entails collecting, tracking, logging and forwarding documents for processing
Liaising between the sub-contract suppliers
Ensuring all company policies and procedures are being enforced and adhered to all by field staff and supervisors
Administrative tasks: answer phone calls, deal with general inquiries, filing, photocopying, faxing, and electronic ordering
Kitchen support: including restocking and replenishing machines and supplies, wiping tables and counters
Housekeeping support: cleaning assigned rooms to standard
Participate in toolbox meetings, complete Field Level Hazard Assessment, and Hazard Identifications on a daily basis
Other duties as assigned
Requirements:



Hospitality management degree or diploma preferred
3-5 years of hospitality experience in housekeeping and front desk roles required
Must be proficient with MS Office, and know or be able to learn our property management system.
Available to work a standard rotation of 21-7, 28-14 or other rotations depending on site needs
Available to adjust to variable shift length with appropriate breaks.
Able to work either a day shift or night shift
A valid Alberta Health Services recognized Food Safety Certificate is required
A valid Standard First Aid Certificate is required
Robust interpersonal and communication skills (including reading, writing, and speaking English)
Be able to lift/move up to 25lbs throughout a work shift
Be able to work comfortably and maintain high levels of performance during 12 hour shifts
Be able to provide at least 2 professional work references
Obtain safety and training standards based upon position, contract, and site requirements
What We Offer: Opportunities for advancement through internal promotions
A strong safety culture emphasizing training and awareness so that you come home safely
Competitive industry wages which outperform similar jobs in urban areas
Benefits package available following probationary period
High performing coworkers who will help you excel and adapt to a remote camp environment
Our positions are safety sensitive and require employees to successfully complete a site pre-access drug and alcohol test and site specific training.
Due to the volume of applications received phone calls, walk-ins and / or faxed resumes will not be accepted.

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📌 Front Desk Clerk & Relief Camp Manager (Alberta)
🏢 Royal Camp Services
📍 Alberta