Support Silk & Snow stores nationwide through bilingual retail operations coordination, cross-functional problem-solving, and organized execution across Canada.
As a Bilingual Retail Operations Coordinator, you will support daily operations across Silk & Snow, Casper, and Endy. The work combines store support, launches, openings, audits, and process coordination. Qualified English and French fluency is required for stores across Canada.
Key Responsibilities: Answer daily operational inquiries from assigned stores bilingually
Coordinate store needs with CX, IT, Supply Chain, and Marketing
Communicate promotions, signage plans, launches, and operational updates
Support openings, setups, merchandising, and operational readiness
Review audits, monitor SOPs, and follow issues through resolution
Requirements: University degree or college diploma
One to three years in retail operations or coordination
Fluent written and spoken English and French
Proficiency with Google Workspace, especially Sheets and Docs
Willingness to travel within Canada as required
Apply retail operations, bilingual communication, and cross-functional coordination across Silk & Snow’s Canadian store network.