Job Location: Calgary - HQ

Internal Job Title: Product Specialist (CRM)

Department : PSG

Reports To: Team Lead - Products and Solutions

Job Requirement(s): Travel throughout Canada and USA, 1 week per quarter

No. of Openings: 01

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”

The Opportunity:
At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.

We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.

At PBS, we are committed to supporting your professional growth. Your career path here can evolve in alignment with your skills, interests, and aspirations.

The Role:
As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating in the full development lifecycle of new and existing software features and services.

Job Responsibilities:

Manage multiple tasks at once, maintaining exceptional quality

Collaborate with team members to plan and design recent features

Investigate, replicate, and elevate problems and bugs

Execute test procedures on bugs and new features

Review requirements analysis

Create new product documentation

Participate in team meetings and SCRUM

Qualifications:

University degree or Diploma; or equivalent combination of education and experience

1+ years QA and/or industry experience

Advanced Microsoft Office knowledge





Experience with Agile software development, MySQL and with bug tracking tools will be a definitive asset

Excellent written and verbal communication skills

Ability to work collaboratively in both a team atmosphere and independently

Exceptional attention to detail, outstanding prioritization, and organizational skills, including strong project management skills

Strong critical thinking skills. Willing to dive into difficult technical issues

Flexible, fast learner who thrives in a constantly changing work environment

Exceptional time management skills

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.

Travel Opportunities – Travel to locations across Canada, the U.S., and the Caribbean

Comprehensive health benefits – Medical and dental coverage to support your well-being.

Paid Time Off – PTO to help you recharge and maintain work-life balance.

Inclusive culture – A collaborative, supportive team environment where your ideas and voice truly matter.

Employee recognition – Regular appreciation programs and performance-based incentives

Competitive compensation package

Competitive annual base salary

Up to $4,800 per year in product certification bonuses

Outstanding travel incentive bonuses

Additional performance incentives

Attractive employee referral bonuses

Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

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📌 Product Specialist - CRM (Alberta)
🏢 PBS Systems
📍 Alberta