Support customers in Laval as a Service Advisor, combining customer care, work-order management, and estimate presentation. This position follows a Monday-to-Friday evening schedule.
The role requires someone comfortable welcoming customers, understanding their needs, and explaining service work. You will prepare purchase orders, use Decisiv, and coordinate repair communication. Professionalism, composure, and consistent procedures matter throughout customer interactions.
Key Responsibilities: Identify customer needs and schedule service appointments
Prepare purchase orders for required service work
Use Decisiv while managing the schedule
Review and close work orders accurately
Present and sell estimates to customers
Requirements: One year of experience in a similar position
Customer service experience and computer proficiency
Effective prioritization and time management abilities
Tact and professionalism in challenging situations
Attention to detail and procedural consistency
Bring customer care, Decisiv experience, and organized service coordination to the Service Advisor team in Laval.

#J-18808-Ljbffr

📌 Automotive Service Advisor Laval (Quebec City)
🏢 Camions Excellence Peterbilt
📍 Quebec City