Lead customer-focused fulfilment operations at IKEA, using communication and organization to support smooth Collection Point order pickups. Help coworkers deliver accurate, timely service.
As a Fulfilment Operations Coordinator, you support daily operations and guide coworkers while helping achieve customer service goals. You coordinate picking, packing, unloading, loading, and stock replenishment. You also contribute to a secure, organized operation and continuous improvement.
Key Responsibilities: Assist customers with Collection Point order pickups and questions
Support leaders coordinating daily operations and guiding coworkers
Coordinate picking, packing, unloading, loading, and stock replenishment
Maintain clean, organized, and safe working areas




Monitor routines and identify operational improvement opportunities
Requirements: Passion for outstanding customer experiences and lasting relationships
Proven leadership, communication, coaching, and team development skills
Strong operational, organizational, prioritization, and decision-making abilities
Understanding of retail or fulfilment operations and order processes
Commitment to safety, quality, compliance, and IKEA values
Bring customer service, leadership, and fulfilment expertise to IKEA’s Collection Point operations and customer order experience.

#J-18808-Ljbffr

📌 IKEA Fulfilment Operations Coordinator (Ontario)
🏢 IKEA
📍 Ontario