MAPLE RIDGE/PITT MEADOWS COMMUNITYSERVICES
CAREER OPPORTUNITY
Supervisor,Community-Based Victim Services
Program Details

Program / Department: Community-Based Victim Services (CBVS) ·Reports to the Manager, Community Programs

Employment status: Regular, Full-time (35 hours per week)

Location: Maple Ridge, BC (Onsite)

Hours / Schedule: Flexible Schedule

Compensation: Wage Grid 14 - $37.03 per hour

Posting eligibility: Open to internal and external applicants

Posting closes: Internal Close Date – November 12, 2026, at 4:30PM

About the Opportunity
Reporting to the Manager, Community Programs, the Community-Based Victim Services (CBVS) Supervisor is a working supervisor responsible for an active client caseload, day-to-day program operations, staff supervision, service quality, and continuous improvement. The position supports individuals and families impacted by power-based crimes, including intimate partner violence, sexual violence, child abuse, criminal harassment, stalking, and other forms of violence.

The Supervisor provides trauma-informed, culturally responsive, person-centered services, including emotional and practical support, safety planning, advocacy, referrals, justice system navigation, court support, and assistance accessing victim benefits and community resources. Working collaboratively with justice, health, Indigenous, and community partners, the Supervisor promotes coordinated services and equitable access to supports.

What You’ll Do
OurCommitment to Inclusion

Carryan active client caseload and provide direct, trauma-informed victim servicesto people impacted by power-based crimes and violence, including emotional andpractical support, safety planning, advocacy, information and referrals,justice-system navigation, court preparation and accompaniment,



and assistanceaccessing victim-related benefits and community resources

Provideleadership and supervision to program staff, including assigning and monitoringwork, providing coaching and case consultation, supporting problem-solving, andconducting regular supervision and performance conversations

Supportstaff development and team effectiveness through recruitment, orientation,training, regular team meetings, and identification of ongoing learning andcompetency-development needs

Monitorclient needs, caseloads, court schedules, service trends, and program outcomesto ensure services remain responsive and effective and to identifyopportunities for continuous improvement

Supportprogram planning, evaluation, and quality improvement, including maintainingprogram resources, gathering client feedback and outcome data, identifyingservice gaps, and recommending improvements to practices and processes

Overseeprogram financial, contractual, and reporting requirements, includingmonitoring expenditures, funding agreements, service targets, programstatistics, and reporting requirements

Buildand maintain solid community partnerships with police, Crown Counsel,probation services, child welfare, health professionals, Indigenous andcommunity organizations, and other service partners to support coordinated andaccessible services

Ensureprogram documentation and practices meet organizational, contractual,accreditation, privacy, and legislative requirements,



while maintaining currentknowledge of the criminal justice system and legislation affecting victimservices

What You Bring to the Role

Aminimum two-year diploma in social work, criminology, psychology, counselling,victim services, or a related human services field

Atleast three years of recent, related experience providing direct services toindividuals impacted by power-based crimes and violence, including at least oneyear of supervisory or administrative experience

Knowledgeof the criminal justice system, court processes, and legislation related tovictim services

Strongunderstanding of trauma-informed, strengths-based, and person-centeredpractices, particularly in supporting individuals impacted by power-basedcrimes and violence

Demonstratedability to lead, coach, and support staff, while building a cooperative andaccountable team

Experiencebuilding effective relationships withcommunity agencies, justice partners, andother professionals

Knowledgeof program planning, budgeting, contract administration, and program evaluation

Strongcommunication, organization, problem-solving, and decision-making skills, alongwith proficiency in Microsoft Office, databases, and electronic records systems

Asatisfactory Criminal Record Check under the BC Criminal Records Review Act

Class5 Driver’s License is required for this position to travel and transportclients to court sessions

We are committed to creating an inclusiveworkplace where people feel respected, supported, and able to contribute. Wewelcome applicants with diverse identities, abilities, backgrounds, and livedexperiences and value a workforce that reflects the communities we serve.Accommodation is available throughout the recruitment process and requests willbe treated confidentially.

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📌 Supervisor - Community-Based Victim Services (British Columbia)
🏢 Maple Ridge Pitt Meadows Community Services
📍 British Columbia