Job DescriptionFYidoctors Guelph clinic is seeking a Practice Coach to join our team as a full‑time, 40‑hour per week position. The clinic is open Monday to Friday. In this role you’ll drive operational excellence, empower staff, optimize clinic performance, and enhance patient lives in a collaborative, patient‑focused workplace.What You’ll DoLead daily clinic operations to deliver exceptional patient experiences and align with company strategy, goals, and values.Coach and mentor team members to enhance their skills, performance, and knowledge.Collaborate with Regional Coach to strengthen leadership capabilities and achieve clinic objectives.Build and inspire motivated, high‑performing teams aligned with organizational goals.Foster a positive, collaborative work workplace by providing clear direction and cultivating a shared vision.Motivate and influence team members by empowering them, creating enthusiasm, and gaining support to achieve clinic objectives.Foster open communication through active listening and promoting a transparent, trust‑based culture.Drive practice development by improving procedures, implementing initiatives, and optimizing patient care and clinic performance.Champion company initiatives, evaluate their effectiveness, and implement best practices to strengthen and enhance the brand.Deliver exceptional customer service, ensuring a positive patient experience and creating value for every patient.Support clinic operations by performing additional duties as required.What You BringCollege degree or equivalent experience.2-4 years of management or supervisory experience.Previous experience in customer service and retail preferred.Understanding of operations, processes, and business performance.Proficiency with technology and computers, including MS Office Suite.Proven ability to inspire, coach,



and mentor a team while driving organizational goals and delivering exceptional patient experiences.A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively.Excellent organizational, time‑management, and multitasking skills.Outstanding oral and written communication skills.Ability to multi‑task and thrive in a fast‑paced environment.Knowledge of optical theory and eyewear merchandise is considered an asset.How You’ll BenefitCompetitive wages including quarterly bonuses (for qualifying clinics).Rapid and continued growth, ensuring a constantly challenging and rewarding environment.A workplace culture that fosters a sense of collaboration.Ongoing training and development opportunities to help you develop your career.Why You Should Join UsFYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eye‑care provider. Our purpose is simple: enhance the lives of our patients. If you’re excited about joining a team that puts patients first and enjoys the process, you belong with us. FYi’s doctor‑led, patient‑first approach has driven our rapid growth. At FYi, you’ll have a meaningful impact on people’s lives and have fun doing it.At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal‑prospect employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.The expected starting compensation for this position is between $58,100 and $72,600 annually, considering factors such as experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you about our continued dedication to our team’s overall well‑being and growth.#J-18808-Ljbffr

📌 Practice Coach I - C$58,100 - C$72,600 A Year (Courtice)
🏢 FYidoctors
📍 Courtice