Serve customers and sales teams as an Equipment Rental Customer Coordinator at Cooper Equipment Rentals in Revelstoke, British Columbia. Manage inquiries, contracts, and service communication accurately.
This customer-focused coordinator supports daily branch operations through rental solutions and logistics coordination. The position involves working with drivers, service technicians, sales staff, and shop and yard teammates. Success requires relationship-building, problem-solving, attention to detail, and adaptability when priorities shift.
Key Responsibilities:
- Provide rental solutions and respond to customer inquiries
- Process contracts with accuracy and professionalism
- Communicate delivery and pickup timelines clearly
- Resolve customer issues with internal teams
- Follow operating procedures and promote safety policies
Requirements:
- Customer-focused approach with relationship-building skills
- Excellent verbal and written communication abilities
- Ability to manage multiple priorities and deadlines
- Robust problem-solving abilities and attention to detail
- Ability to work independently and collaboratively
Use clear communication and customer service expertise to coordinate rental solutions, contracts, and branch support in Revelstoke.