Client engagement and everyday banking support define this on-site CIBC opportunity. Guide clients through transactions, products, and digital banking options.
As a Client Engagement Associate with Personal and Business Banking, you will support clients in a banking centre. Answer questions, manage accounts, explain services, and connect clients with suitable CIBC team members. This full-time, on-site work may require evenings, weekends, and travel between nearby banking centres.
Key Responsibilities: Assist clients with everyday banking transactions and account needs
Explain banking products and support basic product sales
Introduce clients to CIBC mobile banking applications
Identify specialist referrals supporting clients’ financial goals
Take accountability for client issues and solutions
Requirements: Client-first approach focused on meaningful interactions
Goal-oriented motivation to deliver robust results
Respectful, authentic relationship-building with diverse partners
Curiosity and commitment to growing knowledge
Flexibility for centre hours and multiple locations
Bring client engagement, problem solving, and digital banking knowledge to CIBC’s in office banking centre team.

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📌 Client Engagement Associate Banking Centre (British Columbia)
🏢 CIBC
📍 British Columbia