Serve policyholders, claimants, clients, and insureds as a Liability Adjuster supporting field requests throughout southwestern Ontario. The environment is hybrid.
ClaimsPro’s growing team needs an adjuster experienced in liability, including Accident Advantages, Auto Bodily Injury, Commercial General Liability, or Personal Lines liability. You will manage active claims, identify exposures, recommend reserves, develop investigation plans, negotiate settlements, and maintain high customer service. The position also includes timely opportunity marketing and follow-up, plus after-hours service participation when required.
Key Responsibilities: Maintain prompt contact with policyholders and claimants
Provide timely reports and recommendations after investigations
Deliver high-level customer service throughout claims processes
Participate in required after-hours customer service
Follow established work standards, policies, and procedures
Requirements: High school completion; insurance education preferred
At least five years of claims adjusting experience
Adjuster’s license or current pursuit of CIP designation
Strong analytical skills identifying cause-and-effect dynamics
Proactive customer service and interpersonal conflict-management abilities
Apply Accident Benefits and field claims experience alongside Ontario licensing, customer service, and analytical adjusting strengths.