Develop Associates and strengthen customer service as an Assistant Store Manager at The Home Depot, supporting projects from consultation through completion.
Assistant Store Managers help Customers find solutions for projects while leading service standards across the store. They train, coach, and provide performance feedback to Associates, communicate career paths, and address training needs. The position supports Special Order and Install Customers, store events, and Home Depot programs.
Key Responsibilities: Resolve complaints and meet customer project needs
Train Associates to deliver quality customer service
Communicate store objectives, events, and promotions
Support Special Order and Install Customer satisfaction
Develop service standards and improvement plans
Requirements: Minimum two years of management experience
Minimum one year in the current position
Excellent customer service skills
Good communication and computer skills
Robust responsibility, work ethic, and confidentiality
Use coaching, communication, and customer service expertise to guide Associates and support project customers as an Assistant Store Manager.
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📌 Customer Service Assistant Store Manager (Ontario)
🏢 Home Depot Canada
📍 Ontario
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