Manage customer orders from end to end at Wesco, using strong attention to detail, Excel, and clear communication. Support supply chain customers with timely updates.
This Customer Service Representative role serves Wesco’s supply chain customer base through telephone and email. You will process orders, respond to account inquiries, and resolve routine and complex problems. The position also connects customers with other departments when service or technical follow-up is needed.
Key Responsibilities: Process supply chain customer orders from end to end
Manage account inquiries and customer concerns
Resolve routine and non-routine customer problems
Act as liaison between customers and departments
Discuss current orders during daily team meetings
Requirements: Two to four years of relevant experience
High School Degree or equivalent required
Solid attention to detail
Ability to work effectively under pressure
Effective working skills in Microsoft Excel
Use order coordination, problem resolution, and detail-focused communication to support Wesco’s supply chain customers.

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📌 Order Management Customer Service Specialist (Alberta)
🏢 WESCO
📍 Alberta