Build senior client relationships as a bilingual Relationship Manager with Computershare in Montreal or Toronto, working hybrid three days weekly.
Computershare Plan Managers needs a Relationship Manager as primary contact for Corporate sponsors. You will foster senior-level relationships, coordinate client activities, and ensure purchased services arrive on time. The position requires English and French communication across North America.
Key Responsibilities: Establish trusting relationships and communicate service orders accurately
Resolve client issues and document service incidents
Coordinate special projects, transactions, troubleshooting, and problem solving
Negotiate contractual agreements and balance client needs
Identify upsell and cross-sell opportunities
Requirements: Proficiency in written and verbal English and French
University degree or three to five years equivalent experience
Robust communication, analytical, and problem-solving skills
Proficiency in all Microsoft Office applications
Excellent interpersonal and diplomatic communication abilities
Apply relationship management, bilingual communication, and problem-solving skills while supporting Computershare Corporate sponsors across North America.