Serve clients and business partners in Guelph through bilingual English and French communication, policy transactions, billing, and accurate data entry.
As a temporary full-time Client Service Representative, you will support CGIC’s Client Policy & Billing department in a hybrid model, working two days in office. You will deliver service within defined standards, complete assignments, and maintain accurate client records. The work includes policy activities, billing transactions, reports, rate calculations, and coverage validation.
Key Responsibilities: Complete policy activities and billing transactions accurately
Update client records and review system-generated reports
Respond to business partner inquiries within service standards




Review rate manuals and complete rate calculations
Identify process improvements and escalate service concerns
Requirements: One year of client services or data entry experience
Some post-secondary education in a related discipline
Chartered Insurance Qualified designation or progress toward completion
Bilingual English and French communication skills
Accuracy with repetitive transactional tasks
Bring bilingual communication, policy administration, billing accuracy, and critical thinking to CGIC’s hybrid client service team in Guelph.

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📌 Bilingual Client Policy Representative (Ontario)
🏢 The Sovereign General Insurance
📍 Ontario