Coordinate laboratory customer service for Canadian Blood Services in Brampton, Ontario, using communication, organization, and detailed report processing skills.
This regular full time Customer Service Coordinator supports the Testing team and its laboratory operations. You will respond to hospitals, laboratories, and pharmaceutical clients across Canada. The work includes coordinating inquiries, preparing reports, and supporting internal customer functions under laboratory management direction.
Key Responsibilities: Respond to laboratory service inquiries from clients across Canada
Coordinate inquiry responses with laboratory personnel
Process accurate, complete laboratory reports and medical sign-offs




Manage routine and urgent communications through multiple channels
Provide backup for assigned administrative functions
Requirements: Post-secondary education in a relevant discipline
Three years of customer service or public-facing experience
Healthcare or laboratory experience is an asset
Advanced MS Office computer literacy is an asset
SAP knowledge is an asset
Apply your customer service, laboratory communication, and report coordination strengths within Canadian Blood Services’ Testing team.

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📌 Customer Service Coordinator Laboratory Testing (Ontario)
🏢 Canadian Blood Services
📍 Ontario