Support ATB clients in Strathmore through banking transactions, digital tools, and tailored guidance while delivering approachable customer service daily.
This Client Service Representative role focuses on making banking work for people through meaningful client relationships. You will understand financial goals, recommend personalized solutions, explain digital banking platforms, and connect clients with resources. The temporary 12-month assignment includes rotating Saturday shifts and occasional neighbouring-branch travel.
Key Responsibilities: Provide essential banking services in a friendly manner
Educate clients on digital banking tools
Connect clients with appropriate resources and solutions
Maintain secure branch assets and follow regulations
Participate in meetings and share team insights
Requirements: Customer service or sales experience
Grade 12 education with numerical strength
Adaptability and effective decision-making abilities
Cooperative approach to helping clients and teams
Previous banking experience preferred
Bring approachable service, digital banking knowledge, and sound decision-making to ATB Financial’s Strathmore client experience.

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📌 Banking Customer Service Representative Strathmore (Alberta)
🏢 ATB
📍 Alberta