Coordinate customer orders for Veolia Water Technology using detailed documentation and proactive communication throughout fulfillment. Support plant scheduling and urgent requests.
As Administrative Assistant, you will coordinate orders from entry through delivery while connecting customers, production, planning, sales, and internal stakeholders. The position includes issue resolution, escalation handling, billing, and customer data integrity within the ERP system. Reporting to the Plant Manager, you will also mentor recent team members and support process improvements.
Key Responsibilities: Process standard, complex, and key account orders accurately
Coordinate plant scheduling and prioritize customer orders
Communicate order status and potential issues proactively




Resolve escalations and expedite urgent customer requests
Improve order management and customer service processes
Requirements: Bachelor’s or associate degree, or equivalent experience
Three to four years in manufacturing
Strong computer, math, and problem-solving skills
Detailed documentation and multitasking abilities
Salesforce, chemical industry, or SAP experience preferred
Bring order coordination, customer communication, and problem-solving skills to Veolia’s manufacturing-focused Water Technology operations.

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📌 Veolia Order Management Assistant (Alberta)
🏢 Veolia
📍 Alberta