Bring French-English fluency and financial risk experience to EQ Bank’s hybrid Fraud Officer position at 2200-25 Ontario Street, Toronto.
This Fraud Officer role focuses on identifying, assessing, deciding, and reporting activity connected to financial crime. You will follow EQ Bank’s fraud program and standards while documenting investigations, escalating threats, and supporting compliance. The work also includes stakeholder notifications, service requests, issue analysis, and recommendations.
Key Responsibilities: Evaluate and determine actions for suspicious activity
Escalate investigations according to standard operating procedures
Notify internal and external stakeholders about incidents




Analyze issues and determine appropriate next steps
Recommend process and customer service improvements
Requirements: French and English bilingual capability
At least two years in financial fraud or risk management
At least two years’ financial industry customer service experience
Postsecondary studies
Adaptable availability across business hours and days
Use bilingual communication, financial crime judgment, and customer service experience to manage fraud investigations for EQ Bank in Toronto.

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📌 Bilingual Fraud Risk Officer Toronto (Ontario)
🏢 EQ Bank | Canada's Challenger Bank
📍 Ontario