Support Relic’s Vancouver studio onsite by troubleshooting Windows hardware, software, access, and connectivity issues for employees. Provide responsive, hands-on desktop assistance daily.
Relic seeks a fixed-term Helpdesk Support Specialist for 12 months. You will manage support requests, deploy workstations, and maintain studio technology. The position supports onboarding, offboarding, inventory, licensing, and technical studio activities.
Key Responsibilities: Provide responsive technical support across the studio
Prioritize requests involving hardware, software, access, and connectivity
Deploy and troubleshoot workstations, laptops, and peripherals
Support employee onboarding, offboarding, accounts, and equipment setup
Track hardware inventory, software licensing, purchasing,



and renewals
Requirements: Previous Helpdesk, IT support, or desktop support experience
Windows workstation, hardware, peripheral, and business application troubleshooting experience
Strong customer service and communication skills
Experience with ticketing, deployment, monitoring, patching, or device management tools
Robust organization, prioritization, and independent problem-solving skills
Bring desktop troubleshooting, workstation deployment, and customer service skills to Relic’s onsite Vancouver technology support team.

#J-18808-Ljbffr

📌 IT Helpdesk Support Specialist (British Columbia)
🏢 Relic Entertainment
📍 British Columbia