Lead security operations at Toronto Eaton Centre using clear decision-making, team supervision, and incident response in downtown Toronto. Support safe daily operations.
Paladin Security seeks a Security Lead Hand for this high-volume retail destination. You will supervise guards, coordinate incidents, monitor posts, and communicate with dispatch, patrol teams, and leadership. The position supports tenants, retailers, employees, and visitors through visible security operations.
Key Responsibilities: Supervise security guards and uphold site standards
Coordinate responses as primary on-site incident lead
Monitor staffing, posts, and daily operations
Respond to thefts, disturbances, medical calls, and emergencies
Review incident reports and coordinate emergency procedures
Requirements: Three years of supervisory, dispatch, or team lead security experience
Experience in large-scale commercial or industrial environments
Ontario Security License eligibility and valid First Aid CPR Level C
Proficiency with Lenel OnGuard, Keywatcher, and Avigilon Control Center
Solid leadership, communication, documentation, and decision-making skills
Bring calm incident management, operational oversight, and security leadership to Paladin Security at Toronto Eaton Centre.
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📌 Security Lead Hand Toronto Eaton Centre (Ontario)
🏢 Paladin Security
📍 Ontario
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