Strengthen client service and team connectivity as an Operations Supervisor at Calgary North Animal Hospital in Calgary, AB.
This experienced supervisor reports to the Hospital Manager and leads daily operations with the hospital Leadership team. The work focuses on coaching, behaviour modelling, communication, and respectful teamwork. You will also support training and client care procedures.
Key Responsibilities: Provide leadership across daily hospital operations
Develop trust and team connectivity through active coaching
Model behaviours supporting teamwork and open-mindedness
Train Associates and new client service hires
Address issues supporting client and patient experiences
Requirements: Two years minimum in a fast-paced client service setting
Exceptional interpersonal skills with pet parents and communities
Medical office experience would be an asset
Strong organizational and administrative capabilities
Passion for leadership and superior client service
Lead veterinary hospital teams with coaching, communication, organizational strength, and sound judgement for quality client and patient care.

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📌 Veterinary Client Service Team Supervisor (Alberta)
🏢 Mars Veterinary
📍 Alberta