Support Legal Aid Ontario clients in Toronto through bilingual reception, telephone service, and intake triage. This permanent full time role is fully in person.
The Administrative Assistant supports the Client Service Unit as a receptionist with administrative responsibilities. You will serve clients in English and French, direct calls, arrange intakes, and maintain client information. The position requires calm service for vulnerable clients and working knowledge of Legal Aid Ontario services.
Key Responsibilities: Answer and direct incoming calls using a multi-line console
Provide basic Legal Aid Ontario information to clients
Triage walk-in and telephone intakes and schedule appointments
Upload client information into appropriate file management systems




Perform conflict checks and respond to file status inquiries
Requirements: Required oral and written French language skills
Front-line reception or customer service experience with vulnerable clients
Understanding of Legal Aid Ontario services and eligibility
Ability to manage competing priorities calmly
Intermediate Microsoft Office and Adobe program skills
Bring bilingual communication, client intake, and reception experience to Legal Aid Ontario’s Toronto Client Service Unit.

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📌 Bilingual French Administrative Assistant (Ontario)
🏢 Perfdrive
📍 Ontario